13 Feb Can Cable Customer Service Hate Turn Into Love? Carrie Chitsey February 13, 2017 1202 Today’s consumers expect more from customer service. Can cable providers use innovative technology to improve the experience? READ MORE
06 Feb Banking Customer Experience Screams for Video Chat Innovation Carrie Chitsey February 6, 2017 1062 That first banking Customer Experience was quite different back then and so was my expectations as a Consumer. READ MORE