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By the year 2020 customer experience will overtake price and product as the key brand differentiator.

– Walker Study –

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The U.S. Video PaaS market to grow from $60 million in 2016 to $1.7 billion in 2020, a 130% compound annual growth rate.

– IDC –

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Over 100 of the 500 largest global businesses will introduce video chat by 2018 for customer-facing interactions.

– Gartner –

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Industry Stats

Carrie Chitsey