Webinar: Valuable Banking Insights Into Gen Z & Millennials
Learn valuable banking insights into Gen Z & Millennials. Within three years, they will account for over 60% of our US population and 70% of consumer spending. Do we have your attention now!!
One Touch Video Chat brings together the industry data into one place to talk about the four generations of banking customers’ (Baby Boomers, Gen X, Millennials and Gen Z). What does this mean for marketing, customer experience, the workforce and how they think about finances. The Millennials and Gen Z will make up for over 60% of our population within the next two years. Why should your organization be thinking about video chat technology now to better marketing and service your customers?
- Understanding the Generational Data: The #’s Don’t Lie
- The Paradigm Is Shifting: Is Your Marketing?
- How Are Their Financial Needs Different? Targeting
- Customer Experience: Who Demands the Most?
- Why should YOU be thinking about Video Chat Innovation? Banking ROI & Use Cases
You will come out of the webinar with a better understanding on how to market better to each generation and actions items for customer experience management.
Attendees will get our FREE Infographic “Marketing & Customer Experience by Generation”. It has valuable information on what you should be thinking about in regards to marketing and servicing customers by generation.