One Touch Brands Names Sean Erickson CEO

January 17, 2017 Austin, Texas

One Touch Brands, an innovator in customer engagement and sales technologies, today announced they have named Sean Erickson President and CEO. Sean will lead the company’s growth strategy, expanding the team to meet the growing demands of brands for instant customer experiences that drive business results.

“One Touch Brands is thrilled to have attracted a proven visionary and executive. We believe because of Sean’s experience in building companies in emerging markets will be extremely valuable to One Touch Brands. He shares our focus on innovation and emphasis on the evolution of the customer experience,” said Carrie Chitsey Wells, co-founder and Chief Operating Officer.

“We conducted an exhaustive search for someone who would further strengthen our company and we are delighted to have found such as individual. Most of all, he has been an exceptional leader throughout his career and we look forward to his positive impact,” said Kacy C. Wells, co-founder and Chief Strategy Officer.

“I’m honored to join One Touch Brands at this extraordinary time in our industry and technology.  In the rapid evolution of customer experience that can make or break a brand’s reputation and results. Having served hundreds of large brands over my career, it is clear to me and the team, that it’s time to change the game. Our technology benefits the consumers, therefore, building brand loyalty, and dramatically reducing the cost of delivering service compared to legacy solutions,” said Mr. Erickson.

Prior to joining One Touch Brands as CEO, Mr. Erickson most recently lead the venture portfolio of Sitel & Group Acticall, while serving as the Chief Marketing Officer and Chief Infrastructure Officer for Sitel, contributing to the sale of Sitel to Groupe Acticall in 2015.

Prior to Sitel, he was CEO of Cloud 10, a start-up pioneer in the virtual contact center industry.  Before that he was CEO of Vercuity, a JPMorgan Chase One Equity Partners funded telecom expense management company, serving hundreds of Fortune 500 and Global 1000 companies. Sean was recruited by the private equity group while he was at Dell, following executive roles in companies including Teletech, TCI, and MCI.



One Touch Brands is an innovator in elevating Customer Experiences and Sale processes through instant and live mobile video connections. One Touch Brands licenses its cross-platform video and audio technology through “ready to market” mobile applications to bring companies and consumers together. The technology provider allows companies to immediately increase their revenue and customer satisfaction while reducing costs.

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Kacy Wells