One Touch Video Chat is the leader in providing video chat solutions for today’s digital customer. We give our clients the convenience to connect with their customers from their own device whenever and wherever. Throughout the video chat journey, we provide all the features needed to route, report and gain insights immediately. Our plug and play platform as a service deploys within weeks without consuming IT resources. Built by Industry Executives FOR Industry Executives, we provide you everything you need for video chat at your fingertips!
Companies need to create distinctive experiences for their customers to stay ahead of their competition. The ability to have a “face to face” video experience to enhance communication can be critical to your brand. Live video chat interactions increase revenue and customer convenience while decreasing resolution time. All the benefits lead to increased customer satisfaction resulting in 50-75% rise in CSAT scores.
With mainstream consumer adoption of video chat for personal use, organizations across all industry verticals are embracing it for both internal and customer-facing interactions. Whether it’s thru the enablement of a new business process or embedded into a mobile app or website, the technology barriers no longer exist. One Touch Video Chat is creating real ROI with video chat, for Fortune 500 companies, middle-market firms and start-ups, all with a need for innovation and key differentiators.
One Touch Video Chat is rooted in our core values and known for our entrepreneurial spirit. We deliver exceptional experiences to our partners and end clients. We approach our channel video chat partner program with the same commitment. Our video chat partner program and our video banking partner program was developed to partner with like-minded organizations that are equally committed to their customers, driving innovation and change.
Our video chat partner program is easy to join, easy to participate and easy to earn. We provide the technology, training, tools, and support to managed service providers, consultants, independent software providers, BPO’s, agencies, system integrators, and resellers. Our successful video chat partners have made video chat solutions a core offering in their business to enhance their trusted advisor status and help accelerate their solution sales. We offer the flexibility of our offering to be a complete stand-alone, white-labeled or integrated solution.
If you share our core values and are a like-minded innovative company, let’s chat!