26
Jun
In the US, business has always followed consumer communication trends. Recently, consumers’ use of video chat has grown exponentially.
In the US, business has always followed consumer communication trends. Recently, consumers’ use of video chat has grown exponentially.
How can companies big and small get to the consumer faster and more cost effective like never before? We’re going to tell you.
Today’s consumers expect more from customer service. Can cable providers use innovative technology to improve the experience?
That first banking Customer Experience was quite different back then and so was my expectations as a Consumer.
Share your voice in conversations about the evolution of customer service, sales, and marketing.