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PRESS RELEASE: One Touch Video Banking Launches New Release 5.0
28 Oct

PRESS RELEASE: One Touch Video Banking Launches New Release 5.0

Carrie Chitsey
October 28, 2020
1203

One Touch Video Banking announces its new software release, Version 5.0: “Beyond Video Banking.” Read more on the press release here.

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https://vimeo.com/251825865
22 Jan

Video Mortgage Advisor Customer Experience vs. Traditional

Carrie Chitsey
January 22, 2018
950

Home buyer demographics are shifting expectations of home buying. The Video Mortgage Experience allows for human connection and convenience.

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Digital Mortgages in 2018: Customer Experience Trends Infographic
04 Jan

Digital Mortgages in 2018: Customer Experience Trends Infographic

Carrie Chitsey
January 4, 2018
2115

Digital mortgages in 2018 will be a pivotal year for the large banks, lenders, credit unions and regional banks. If the last 7 years are a similar trend, by 2022, non-depositary lenders could take almost all the loan origination volume from the big guys. The Digital Mortgage Customer Infographic highlights some of the following: Large […]

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The Video Banking Customer Journey vs. Traditional Branch Journey
06 Dec

The Video Banking Customer Journey vs. Traditional Branch Journey

Carrie Chitsey
December 6, 2017
1793

The video banking customer journey vs. a traditional journey to a branch location highlights a real use case from the consumers perspective. Today’s consumer is busy and their expectations are changing. Customer experience is being compared, not just with bank competitors but across all industries (the Amazon and Uber “instant” moment). Since all experiences are […]

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One Touch Video Chat’s Podcast: Top 50 Customer Experience Podcasts
21 Jul

One Touch Video Chat’s Podcast: Top 50 Customer Experience Podcasts

Carrie Chitsey
July 21, 2017
2215

Executive Innovation: The Future of Customer Experience & Sales Podcast featured in the Top 50 Customer Experience Podcasts

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Call for Guests: Executive Innovation Podcast
11 Jan

Call for Guests: Executive Innovation Podcast

Carrie Chitsey
January 11, 2017
0 Comments
1951

Share your voice in conversations about the evolution of customer service, sales, and marketing.

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