22
Mar
In this Coffee with Carrie, we discuss how video chat returns can help innovative executives prevent fraud while improving the customer experience.
Demo
13
Mar
Women are driving change in Retail Rise of Women Buyers Trends Upward This Coffee with Carrie video blog talks about the change in the women “head of household”, and the retail rise of women buyers. Learn how executives need to support this demographic through convenience and digital solutions or fall out of favor with this […]
16
Feb
Retailers can offer the same in-store customer experience to people outside their normal reach with connecting them virtually through their website or app
09
Feb
Video chat also allows retailers to take market share beyond their regional locations. Customers can browse, chat, and order from their own home.
05
Feb
Coffee with Carrie: Retail Digital Transformation in 2018: A Look Back 15 Years Ago Vs. Now This episode of Coffee with Carrie she talks Retail Digital Transformation in 2018 and looks back on where Retail was 15 years ago vs. Now. Wow, how retail changed? Do you think the executive in retail 15 years ago […]
05
Feb
This Retail Digital Transformation Infographic takes a look back at the retail industry 15 years ago vs. now. It’s hard to conceive the Future of Retail sometimes until you take a look back at the huge change the industry has transformed from over the years. What many things people rely on daily TODAY didn’t exist. […]
30
Jan
In this Retail Video Chat Support for Returns Coffee with Carrie segment, you might hear about some of these goodies. Today, more than ever before consumers are purchasing consumer products directly online versus historically where they would get it through a brick and mortar third party retailer. Mid last year, Kenmore made an announcement that […]